Artavis Sanders
Information Technology Intern @Daifuku North America
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WORK HISTORY
Information Technology Intern @Daifuku North America
Novi, MI, US
Assisted in configuring asset management resources to streamline ticket resolution processes within the Service Desk department.• Leveraged the ServiceNow platform to prioritize high-urgency tier incidents and integrated Microsoft Excel for auditing ticket ownership and accountability.• Developed comprehensive training materials to support the onboarding of internal employees as the organization adopted new vendor-based applications.
EDUCATION
Western Governors University
Cybersecurity BS, Information Technology
Cass Technical High School
High School Diploma, Commercial Arts
Michigan State University
Bootcamp Certification, Computer Software and Media Applications
ABOUT ARTAVIS SANDERS
An ambitious, accountable, and results-driven technical specialist at the forefront of innovation.
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