Art Neff
Business Development Leader | Enabling Businesses to Automate, Scale, and Secure Their IT Ecosystem
- Role
- Business Development Manager at Data Consultants Corp
- Location
- Aurora, IL, US
- LinkedIn followers
- 500 followers
About Art Neff
For over two decades at DCC, I’ve been at the forefront of technology’s biggest shifts —…
Experience
Business Development Manager
Jan 2003 — Present · Aurora, IL, US
As a Business Development and IT Solutions Manager with over 20 years of experience at DCC, I specialize in designing, implementing, and managing technology solutions that drive efficiency, performance, and client satisfaction.Throughout my career, I have successfully led complex, high-impact IT projects across multiple industries — from finance to automotive — consistently delivering measurable results:• Enhanced Client Experience: Implemented Cisco VoIP call center solutions for a pension fund, enabling faster and more efficient inbound call handling and improving pensioner satisfaction scores from 3 to 9.• End-to-End IT Deployment: Oversaw the complete design and deployment of IT infrastructure — including cabling, switching, routing, VoIP, and wireless bridging — for a new automotive dealership in Naperville, now recognized as the leading dealership in the region.• Operational Optimization: Directed the help desk operations for a national auto collision company, managing 500+ daily tickets and resolving a backlog of tickets within three months, significantly boosting client satisfaction.I thrive on solving complex challenges, managing high-performing teams, and delivering scalable, secure solutions that align with client goals. My focus is on building long-term partnerships and driving digital transformation to support business growth.
Education
Triton College
None, General Studies
1979 — 1980
Illinois State University
Computer Sci
1979 — 1982
Skills
- Negotiation
- Process Improvement
- Professional Services
- Managed Services
- Account Management
- Microsoft Office
- Sales
- Business Development
- Direct Sales
- Global Business Development
- Cloud Computing
- Security
- Unified Communications
- Business Alliances
- Voip
- Channel Partners
- Management
- Team Building
- Telecommunications
- Solution Selling
- Program Management
- Cisco Technologies
- Channel
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