Art Hernandez
Manager of Information Technology at Arizona State University
- Role
- Manager of Operations at Technology at Arizona State University
- Location
- Tempe, AZ, US
- LinkedIn followers
- 500 followers
About Art Hernandez
I\'m a seasoned IT professional with extensive experience in the managed services space. I thrive in leadership roles where I can combine my strategic thinking with a hands-on approach to service delivery. I\'ve built and led successful teams in IT operations, service desk management, technical support, and contact center operations. My background includes expertise in ITIL, program and project management, and continuous improvement methodologies. I\'m passionate about fostering a culture of learning and development, and I enjoy coaching and mentoring team members to reach their full potential. I\'m particularly interested in the evolving landscape of contact centers, customer service, technology, and education. Connect with me to discuss how I can contribute to your organization\'s success.
Experience
Manager of Operations
Technology at Arizona State University
Jul 2022 — Present
Education
Westwood High School
Diploma
1992 — 1995
University of Phoenix
BSB
2000 — 2001
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