Preetham Arsid

Canadian 🇨🇦 || AI || Certified Scrum Master (CSM)® || Application Support Manager || ITIL || Ex-CapG

Role: Technical Lead at Tata Consultancy Services
Location: Pune, MH, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Preetham Arsid

Preetham Arsid Manager/ Scrum MasterEmail id: P••••••••@gmail.comMobile:+14•••••••06)Experience SummaryResults-driven Application Support Manager and Certified Scrum Master with 11 years of experience in leading application support teams and implementing agile practices to deliver high-quality, business-critical applications. Expertise in incident management, process optimization, team leadership, and agile project management. Proven ability to improve application performance, enhance customer satisfaction, and drive continuous improvements in service delivery while fostering a collaborative and efficient work environment.Core Competencies• Application Support & Incident Management• Service Level Agreements (SLA) & Key Performance Indicators (KPI)• Team Leadership & Staff Development• Process Improvement & Automation• ITIL Service Management Framework (Incident, Problem, Change Management)• Cross-Functional Collaboration• Application Monitoring & Troubleshooting• Root Cause Analysis & Problem Resolution• Change Management & Release Coordination• Vendor & Stakeholder Management• Data Reporting & Analysis• Support Tools: ServiceNow, Jira, BMC Remedy, Splunk, Confluence.Technical Skills• Application Support Tools: ServiceNow, Jira, Confluence, BMC Remedy, Splunk• Languages -C#, VB, HTML, JQuery, JavaScripts etc.• Technologies.NET• Operating Systems: Windows, Linux.• Database Management: SQL Server, Oracle, MySQL• ITIL Processes: Incident, Problem, Change, and Release Management• Agile Methodologies: Scrum• Cloud Platforms: AWS, Azure, Google Cloud of Technology JNTUH - Certified ScrumMaster (CSM) – 2021• ITIL Foundation Certification TCS internal• NSE Academy Certification in Financial Markets Successfully reduced the average time to resolve application incidents by 35 % by implementing streamlined support processes and monitoring tools.• Led the adoption of Scrum within the application support team, increasing team productivity by

Experience

Technical Lead
Tata Consultancy Services
Nov 2025 — Present · Pune, IN

Education

Little Star High School
High School, Maths , physics.
2007 — 2007
Sree Visvesvarayya Institute of Tech and Science
Engineer's Degree, CSE
2009 — 2013

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@tcs.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

Unlock verified contacts

Free to start · No credit card required

Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

About Preetham Arsid

Experience

Technical Lead

Education

Little Star High School

Sree Visvesvarayya Institute of Tech and Science

Find verified contacts for anyone on LinkedIn