Arshiya Janwadkar
B.E. in Computer Engineering | Expertise in Web Development, Technical Support, and Client Relations
- Role
- Customer Service Representative at Amazon
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Arshiya Janwadkar
I am a results-oriented CSA with a strong track record of converting complex data into actionable insights that drive business decisions. My ability to analyze trends, identify patterns, and create meaningful reports enables stakeholders to leverage data for enhanced performance and strategy. With a strong analytical mindset and technical proficiency, I quickly identify data-related challenges and implement effective solutions to streamline processes. I excel in collaborating with cross-functional teams to optimize product offerings and boost user engagement, ensuring that data-driven decisions align with organizational goals. Passionate about continuous professional development, I actively seek opportunities to expand my knowledge in data analysis tools, machine learning techniques, and data visualization, while also exploring ways to contribute to organizational success through innovation. I am committed to embracing new challenges, constantly learning, and making a significant impact by helping organizations grow through data-driven decision-making.
Experience
Customer Service Representative
Jul 2024 — Present · Pune, IN
Utilized Power BI to create interactive dashboards and reports, providing actionable insights into customer trends, service issues, and performance metrics. Generated automated reports and visualizations, enabling stakeholders to make data-driven decisions.Leveraged SQL queries to extract, analyze, and manipulate large datasets from Amazon\'s internal databases, optimizing data retrieval processes and ensuring data accuracy for performance analysis.Maintained up-to-date knowledge of business policies and systems, while consistently achieving key performance metrics and improving reporting capabilities using Power BI and SQL.
Education
Savitribai Phule Pune University (SPPU)
Bachelor of Engineering - BE
2020 — 2024
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