Arshia Khattak
Senior Qualty Assurance Analyst
- Role
- Senior Quality Engineer at Independence Blue Cross
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Arshia Khattak
Have over 12 years of experience in Healthcare IT as a QA Analyst, specializing in software testing and quality assurance across both Waterfall and Agile environments. Expertise spans manual and automation testing, HIPAA compliance, EDI transactions, and major healthcare programs including Medicare, Medicaid, Marketplace, HIX, and ACA. I have performed extensive end‑to‑end testing of MMIS applications, as well as claims processing, enrollment, billing, and adjudication using platforms like Facets and HealthRules Payer HRP. My background includes working with business rules, eligibility logic, and government program requirements while ensuring compliance with state and federal regulations. Highly skilled in test planning, API validation, backend testing, automation frameworks, CI/CD processes, and batch job workflows, also bring strong experience with defect‑tracking tools, Agile delivery, UAT support, production support, and cross‑team collaboration
Experience
Senior Quality Engineer
Sep 2024 — Present · PA, US
Performed end-to-end testing from EDI 834 enrollment to EDI 837 claims using Edifecs, Amisys Golden 7 UI/Database, Omni, Prime, Postman, EDW (Teradata), TruCare, and Availity for Go-Live readiness Executed multi-state testing across 30 U.S. states (Softheon, Embark) and created test plans, conditions, and test cases for healthcare applications Validated claims, binder payments, and provider portal transactions using Availity, Guest Pay, Omni, and Lock Box, ensuring accuracy across systems Conducted integration and functional testing for HealthRules Payor (HRP/QNXT), including provider contracts, benefits, and pre-pay vendor validations (CXT, PISCES, EVI, NIA/Concert, Cotiviti, OPTUM CPI) Managed batch processing (Control-M), API validation (Edifecs – and defect tracking (JIRA, QTest) while ensuring HIPAA compliance, CMS fee schedules, and adjudication accuracy across FOS and HealthEdge systems
Education
Gandhara University
Bachelor's degree, Bachelors in business admintration
2007 — 2011
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