Arshad Qureshi
Customer service Specialist | NISM V-A | Mutual Fund Operations
- Role
- Customer Service Support Specialist at ZFunds
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Arshad Qureshi
Customer-focused finance professional with over 3 years of experience in customer service…
Experience
Customer Service Support Specialist
Nov 2024 — Present · Gurugram, IN
Customer Service & Operations Executive at ZFunds | Startup ExperienceI handle 50+ daily client tickets across all India branches, ensuring smooth query resolution (20–25 per day) with quick TAT. I coordinate with internal teams and AMCs, manage email communication, and follow up to close investor issues efficiently. Experienced in working in a fast-paced startup, owning end-to-end client servicing and contributing to process improvements. I strive to enhance customer satisfaction and build lasting client relationships, contributing to the overall success of the organization.
Education
Delhi University
Bachelor of Arts - BA, B A Program
2019 — 2022
Navyug School Peshwa Road
Higher Secondary, Arts
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