Arshid Ahmed
Identity & Access Management
- Role
- Senior Manager, Delivery Management at Kyndryl
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Arshid Ahmed
I bring 20+ years of experience in building people capability and leading programs that…
Experience
Senior Manager, Delivery Management
Sep 2021 — Present · Gurugram, IN
Education
IMS Dehradun
Master's degree
2004 — 2006
Skills
- IT Service Management
- Client Relations
- Project Planning
- Customer Satisfaction
- People Management
- Client Counseling
- Bpo
- Outsourcing
- Team Management
- Performance Management
- Crm
- Itil
- Client Education
- Customer Service
- Networking
- Service Delivery
- Business Analysis
- Mis
- Sales
- Team Leadership
- Service-Level Agreements (Sla)
- Business Process Improvement
- Client Presentation
- Management
- Vendor Management
- Project Delivery
- Process Improvement
- Sla
- Windows Server
- Operations Management
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