Arshad Kazmi
Senior Architect @GlideFast Consulting
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WORK HISTORY
Senior Architect @GlideFast Consulting
EDUCATION
Forman Christian College (A Chartered University)
Post Graduate Diploma in Software Engineering
SKILLS
ABOUT ARSHAD KAZMI
ServiceNow Certified Technical Architect with 8+ years of experience in IT Operations, 10+ years of customer service management and 8+ years specializing in ServiceNow implementations and solutions architecture. Proven expertise in designing scalable, robust solutions aligned with enterprise needs while ensuring platform stability and adherence to best practices. Skilled in Agile methodologies and cross-functional collaboration to deliver high-impact digital transformation initiatives.Key Skills & Qualifications:• ServiceNow Certified Technical Architect (CTA), CIS (ITSM, CSM, FSM, HR), CAD and CSA• ITIL v3 certified.• Experienced in custom application development• 3rd party integration development using REST APIs • Experienced in using Agile/Scrum methodologies • Development of Architectural and technical documentation, troubleshooting manuals, workflows etc.
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