Arshad Adel Ali
Product Designer @Inbenta
Signup · Get unlimited contacts
WORK HISTORY
Product Designer @Inbenta
Toronto, ON, CA
Designed the flagship chatbot and ticketing system, crafting intuitive interfaces and AI-driven features that boosted agent efficiency by 25% and increased user satisfaction- Collaborated closely with Product, Engineering, and Data Science teams (SCRUM + AGILE) to identify customer pain points, define UX strategies, and deliver scalable solutions- Managed Inbenta’s Material 3 custom design system, defining clear design tokens for colour schemes, typography, and spacing- Conducted remote user testing sessions via Teams, observing users perform specific tasks while noting on their feedback to identify pain points and refine designs.
EDUCATION
University of Waterloo
Bachelor of Science
ABOUT ARSHAD ADEL ALI
Intelligent Product Design for Real-World Impact I combine data insights and AI to craft digital experiences that simplify complexity and drive business growth. My approach transforms workflows, enhances usability, and creates adaptive products that resonate with users. Expertise: • AI-enhanced UX design and personalized user journeys • Data-driven research and behavioral insights • Workflow automation for efficiency and scalability • Conversational interfaces, including chatbots and voice UX I bridge the gap between design and technology, ensuring that AI isn’t just an add-on, but a strategic tool for success. Portfolio: Key Skills: • Integrated UX design and user modeling • Machine learning for tailored experiences • Prototyping and interaction design (Figma, Adobe XD, HTML/CSS, JavaScript) • Growth-focused strategies and A/B testing
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.