Arshad Khan
SME/ POET | KDP Senior Support Analyst | Escalation Specialist | Resolution Specialist | Customer Support | Channel Sales Management |
- Role
- Sme (Subject Matter Expert) Poet (Principles of Effective Training) at Amazon
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Arshad Khan
Currently working as KDP Snr Support Analyst and SME (Subject Matter Expert)/ POET (Principles of Effective Training) at Amazon • Qualified MBA graduate in International Business having working experience in Customer Support, Sales & Business Development, and Content Reviewing • Identified Defects and Suggested Process Improvements (GEMBA’s) that resulted in savings of USD 31,347 till date • Certified in Digital Marketing with knowledge of SMM, SEM and PPC Campaigns Gained experience in writing, reviewing, editing, compliance regulation, adherence to quality standards and proofreading skills with attention to detail • A team player with excellent communication and analytical skills; having keen interest in Sports, Politics, Reading and the Share Market
Experience
Sme (Subject Matter Expert) Poet (Principles of Effective Training)
Jun 2024 — Present · Hyderabad, IN
Education
Kendriya Vidyalaya No. 2, Kharagpur
SSC
2010 — 2012
Kendriya Vidyalaya No. 2, Kharagpur
HSC, Commerce
2012 — 2014
St. Xavier's College, Ranchi
Bachelor of Commerce - BCom, Accounting
2014 — 2017
GITAM School of International Business
Master of Business Administration - MBA, International Business
2018 — 2020
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