Arsha Alexander

About Arsha Alexander

I\'m a Service-focused professional manager with strong knowledge of the fashion and…

Experience

1. Star Sales Ambassador

   Macy's

   Nov 2014 — Present · Boston, MA, US

   Overview:The Star Selling Ambassador position is a key component of the holiday store team that will drive top line sales [Cosmetic and Handbag} through supporting the EIC process. It maximizes the efficiency of our selling floor processes through a position that supplements the EIC process during the holiday season, allowing CIC and GSM to remain focused on coaching the other associates. The Star Selling Ambassadors primary focus is on key Family of Business areasWork in tandem with EIC at start of shift and attend the daily GSM turnover meetings to assess staffing, recovery and maintenance concerns in the store. Prepare an action plan for the day or evening.Ensures proper staffing of departments using the area walk report,Flex customers to open registers when you see a line,Manage change for registers and STIMS for Start RewardsAssist associates in resolving customer service issues, system overrides,Ensure wrap stand supplies (bags and boxes) are maintained and presentable.Manage selling floor maintenance, recovery; cash wrap stands and fitting rooTook pride in offering all customers outstanding serviceExhibited good communication skillsTook global ownership and is a team playerTakes pride in condition/cleanliness of selling floorHigh level of POS/Systems knowledge

Skills

• Mathematical Logic
• Marketing
• Cash Handling
• Leadership
• Event Planning
• Flexible Schedule
• Powerpoint
• Microsoft Excel
• Sales Management
• Communication
• Sales Operations
• Customer Service
• Facebook
• Sales Order Processing
• Skilled Multi-Tasker
• Pos
• Cash Management
• Management
• Microsoft Word
• Social Networking
• Social Media Marketing
• Time Management
• Entrepreneurship
• Social Media
• Microsoft Office
• Sales
• Sales Promotion