Arsalane Moumni

Watch & Jewelry Consultant @Piaget

Achieve sales targets and KPIs while proactively developing a Piaget Client Base. • Provide exceptional customer service surpassing client’s expectations at every opportunity. • Assist and support after sales clients. • Participate in Boutique events in order to develop potential clientele. • Share ideas and recommendations to management in development of individual business. • Follow and implement all required procedures, standards and policies as outlined in the Retail Book. • Implement an effective data capture & follow up for clients, prospects, CS and reservations. • Build, develop and maintain your own Local and International client database ensuring client’s loyalty. • Resolve client challenges with the highest professionalism, promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the Boutique Management. • Recommend improvements to the management team in all aspects of the boutique operations/maintenance. • Attend and participate in all boutique meetings and trainings as required • Support the management in any back of house/administrative operations as requested. • Participate and support the team with daily and annual inventories.