Arsalan Zaidi
Spanish C1 Certified (Instituto Cervantes) | Master’s in English | Spanish Communications Analyst | Bilingual Support (Spanish–English)
- Role
- Spanish Language Expert at Accenture
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Arsalan Zaidi
I am currently working with Accenture as a Spanish Language Expert, with a total of 4 years of experience in the Spanish language domain. I hold a B2 level certification from Instituto Cervantes and have completed my graduation.I possess strong hands-on experience in customer support, including handling emails, calls, chats, and tickets in Spanish. Previously, I worked with TaskUs India Pvt. Ltd, where I managed customer interactions through Zendesk and ensured timely and effective resolution of queries.I am now seeking new opportunities where I can leverage my Spanish language proficiency and customer service expertise to contribute effectively to organizational success and growth.
Experience
Spanish Language Expert
Sep 2025 — Present · Mumbai, IN
Spanish translation work also handle chats, calls and emails
Education
Dr. Ram Manohar Lohia Awadh University, Faizabad
Master in English, ENGLISH LANGUAGE AND LITERATURE/LETTERS
SHIA P.G. COLLEGE, SITAPUR ROAD
Bachelor of Arts, English and political science
2016 — 2018
Cervantes Institute
B2 Level, Spanish
2017 — 2019
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