Arsalan Ahmed
Personal Lending Specialist, Naccc @BMO
Signup · Get unlimited contacts
WORK HISTORY
Personal Lending Specialist, Naccc @BMO
o Performs and Fullfills Credit Applicationso Analyzes Credit Bureau Reports (Equifax/Transunion)o Probes to understand customer needs and provides advice related to personal banking and borrowing strategies (Debt Consolidation, Finance Purchases, Home Renovations, Education Financing)o Manages all transactional outcomes of customer contacts or defers to appropriate internal business groups.o Escalates complex or unresolved service requests to managers o Performs any required documentation to ensure customers’ requests are accurately processed.o Maintains current knowledge of personal banking and lending products (Lines of Credits, Loans, Credit Cards, Mortgages, Overdrafts), practices, and trends and integrates into customer conversations in a professional manner.o May research and investigate lending applications, following established processes.o Handles customer contacts in an informed, professional, and efficient manner. o Integrates marketing promotions and programs into customer conversations, where appropriate.o Maintains the confidentiality of customer and Bank.o Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.o Adheres to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada (FCAC) consumer provision requirements and Privacy Act provisions.o Makes credit decisions/recommendations in accordance with sound credit-granting principles and in compliance with Bank Policy & Procedures.o Uses authorized credit qualifications (ALD Qualified) as needed to fulfil customer requests.o Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.o Analyzes issues and determines the next steps as per policies and procedures.o Document all activity details of appropriate Information host systems (Customer Connect, MDIF, Optimizer, Excell)
EDUCATION
Toronto Metropolitan University
Bachelor's Commerce Degree, Retail Management
Ryerson University
Bachelor's Commerce Degree, Retail Management
ABOUT ARSALAN AHMED
Goal driven, Objective oriented Graduate in the Retail Management program that possesses 4 years of university education along with work experience in the current Retailing environment. A Business Enthusiast, that is highly passionate about career development in the financial sector within the corporate level.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.