Arpit Hirani
Technical Support @ Tesla | CS @ UB | Project Management
- Role
- Powerwall Technical Support Specialist at Tesla
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Arpit Hirani
Highly motivated and results-oriented Computer Science graduate with a passion for problem-solving and a proven track record of success in IT support and project management. Skilled in a variety of programming languages and technical tools, with a strong foundation in data structures, algorithms, and computer systems administration: Microsoft Office Suite, BMC Remedyforce, Atlassian Trello/Zenhub, Jira, Slack, Google Analytics, Sharepoint, Infoblox, BeyondTrust Bomgar, Git : JavaScript, Python, C, Scala, Swift, SQL, HTML, CSS, PHP, Bash : Agile Methodologies, Scrum, Waterfall, Cost Control, Stakeholder Engagement, Sprint Planning, Task Delegation, Progress Evaluation, Asset Management, Communication, Leadership, Problem Solving, Critical Thinking, Adaptability, Technical Writing & : Linux, Windows, MacOS, Ubuntu, TCP/IP, DNS, DHCP, VPN, VLAN : Providing technical support to a large user base, maintaining a high satisfaction rate: Leading software development teams, meeting sprint goals, and fostering a positive work environment: Designing and developing secure, responsive web applications: Optimised asset tracking processes at the University at Buffalo by collaborating with an agile IT team to design and implement a new system utilising Asset Panda and Microsoft 365 Suite. This resulted in a significant reduction in asset tracking timeLooking to leverage technical skills and project management experience to contribute to a dynamic and innovative team.Feel free to connect!
Experience
Powerwall Technical Support Specialist
Sep 2024 — Present · Buffalo, NY, US
Education
University at Buffalo
Bachelor of Science - BS, Computer Science
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