Arpitha C.

About Arpitha C.

I help global teams ship reliable, high-performing software by leading end-to-end QA across complex platforms like SalesforceWith hands-on expertise in both manual and automation testing, I’ve delivered consistent results across enterprise-level applications—web, mobile, and integrated systems. From Agile sprints to legacy Waterfall models, I adapt quickly, align with business goals, and make sure what goes live actually works for users.My background spans multiple high-impact domains—Analytics, Marketing Mix Modeling, Sales, and Healthcare—where quality is non-negotiable. I’ve led testing efforts using tools like Jira, HP ALM, Perfecto, and Bugzilla, reducing defect leakage, improving release confidence, and helping teams hit go-live with fewer surprises.Currently at IBM, I focus on delivering QA that supports transformation at scale—whether that’s validating data pipelines, customizing Salesforce, or ensuring MDM syncs across systems.If you\'re building something critical and need it tested right, I’m the person who’ll make sure it holds up in the real world.

Experience

1. Senior Quality Assurance Specialist

   IBM

   Apr 2021 — Present · Bengaluru, IN

   Lead QA efforts for large-scale Salesforce, SAP MDM, and IDX systems used in US Healthcare, ensuring functional and data integrity across integrated platforms• Designed and executed test strategies combining manual and automation for critical enterprise web and mobile applications• Built test coverage across platforms using Perfecto, Jira, HP ALM, and Postman API, helping reduce production defects and improve release velocity• Collaborated with cross-functional teams across development, data, and business to deliver release-ready systems that met strict regulatory and client standards• Spearheaded root cause analysis and quality reporting processes that improved defect resolution time and visibility for leadership• Actively contributed to Agile ceremonies and transitioned legacy testing into modern, scalable QA workflows

Education

• Soundarya Institute of Management and Science

  Bachelor’s Degree

  2009 — 2012

• Acharya Institute Of Management and Science

  Master of Computer Applications (M.C.A.)

  2012 — 2015

Skills

• Management
• Asp.net Mvc
• Html
• Test Cases
• Manual Testing
• Hadoop
• Microsoft Office
• Java
• Configuration Management
• C
• C#
• Leadership
• Teamwork
• Team Management
• Photoshop
• Microsoft Word
• Web Design
• Sql
• Asp.net
• Microsoft Sql Server
• Powerpoint
• Microsoft Excel
• Css