Arpita Pradhan
Account Manager @ Navan | B2B SaaS | Customer Success | Retention & Expansion Strategy
- Role
- Account Manager at Navan
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Arpita Pradhan
I\'m all about creativity, confidence, and connecting with people. I\'ve got a knack for SaaS Sales and Customer Success, always looking to maximize business success by seizing every opportunity that comes my way. Experienced Sales and Customer Success professional with a strong record of driving revenue growth, cultivating client relationships, and surpassing targets. Skilled in strategic cold outreach and cross-functional collaboration to deliver exceptional customer experiences. Recognized for achieving a 118% yearly attainment rate in Sales and maintaining a 100% retention rate as a Customer Success Manager. Adept at aligning customer needs with tailored solutions and consistently exceeding expectations in both inbound and outbound sales.I\'m totally obsessed with making customers happy and I\'ll do whatever it takes to make sure they\'re super satisfied. And hey, I\'ve been there, done that - from hunting down sales to taking care of clients after the deal\'s doneI really enjoy learning new things and connecting with people across a range of industries, so don\'t hesitate to reach out if you\'d like to get in touch. Email: a••••••••@gmail.com
Experience
Account Manager
Jun 2024 — Present · Bengaluru, IN
Launch and onboard regional enterprise accounts, ensuring smooth adoption and global alignment.• Lead EBRs to strengthen long-term customer relationships and uncover growth opportunities.• Partner with customers to resolve travel and expense challenges, providing a seamless experience.• Collaborate with global teams to deliver a consistent customer experience across regions.• Build trusted C-suite and stakeholder relationships, aligning customer goals with business outcomes.• Share actionable customer insights with Product, Engineering, and Support to enhance platform usage. • Drive adoption, satisfaction, and retention through proactive engagement and personalized support.
Education
Silicon Institute of Technology (SIT), Bhubaneswar
BTech - Bachelor of Technology, Electronics and Communication
2017 — 2021
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.