Arpita Ray

Delivery Program Manager | CSM | SaFe Agilist

Role
Senior Partner - Customer Success at Apexon
Location
Pune Division, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Arpita Ray

Achievement-oriented, techno-savvy professional offering rich & extensive experience in analysis, design, development, customization, testing and implementation of software application Possess broad-based domain expertise across: Retail, Telecom, Healthcare, Automobile and Banking Focused-forward Project Manager with expertise in managing end-to-end delivery/ program/ project planning & implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management in line with the guidelines & norms Strategist & implementer with in-depth knowledge of Software Development Lifecycle (SDLC) right from requirement analysis, documentation (functional specifications, technical design), coding and testing (preparation of test cases with implementation) for maintaining proposed applications Strategist & implementer with expertise in managing multiple project delivery frameworks and new systems implementation for change management related activities within the specified time & cost Worked with various customers like, A restaurant chain – USA, A giant Bank – USA, The Body Shop-UK, Telecom Giants (Vodafone, Airtel, Aircel), Vreehealth – USA, Monster Energy – USA, Kiboo – USA, Intel - USA Possess end-to-end understanding of SQA processes, organization & techniques in order to drive the creation of relevant and detailed test plans as well as organizational policy Demonstrated excellence in leading various multi-functional on-shore & off-shore projects with team size of around 120 people Hands-on experience in managing maintenance of program modules which include operational support, problem resolution, production support, preventative and corrective maintenance & enhancements Consumer-oriented professional with excellent communication, analytical, stakeholder, team management, problem-solving, deadline-oriented, attention to details and accuracy skills

Experience

  1. Senior Partner - Customer Success

    Apexon

    Apr 2023 — Present · Pune, IN

Education

  • Indian Institute of Social Welfare and Business Management

    MBA

Skills

  • Testing
  • Test Automation
  • Defect Tracking
  • Hp Quality Center
  • Agile Methodologies
  • Regression Testing
  • Scrum Master
  • Test Strategy
  • User Acceptance Testing
  • Test Cases
  • Hp Qtp
  • Software Quality Assurance
  • Requirements Analysis
  • Software Development Life Cycle (Sdlc)
  • Qtp
  • Black Box Testing
  • Quality Assurance
  • Agile Project Management
  • Quality Center
  • Hp Quicktest Professional (Qtp)
  • Test Management
  • Manual Testing
  • Test Planning

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Arpita Ray — Senior Partner - Customer Success at Apexon in Pune Division, MH, IN | Unifers