Arpita Pandya-Damico

WORK HISTORY

EDUCATION

ABOUT ARPITA PANDYA-DAMICO

From pure academia to the corporate world! As a Senior Executive, I head Global Marketing & Comms Operations at Maserati HQ, and have extensive experience in delivering client-focused results across our Italian luxury operations. With an impeccable track record of strategic problem-solving and tackling complex processes and issues, I am significantly skilled at strategic planning, daily operations, project management, operational efficiency, and building consensus and alignment among internal and external stakeholders. As a dynamic, empathetic, and trusted leader, I am extremely adept at harnessing individual strengths and developing high performing teams. I thrive on continuous challenges and fast-paced environments with a strong focus on collaboration, driving growth, and delivering innovative solutions to fulfill company objectives. Key Competencies-Leadership and Management -Strategic Operations -Procedures -Customer Service -Italian Luxury training -Human Resources -Process Improvement -Strategic Planning and Implementation -Relationship Building and Partnerships -Product Launches -Communication (native English, fluent Italian, colloquial Hindi)-Negotiation -Adaptability and Flexibility -Attention to details Key Achievements:+ Planning and execution of all Iuxury Marketing operations at a global level.+ Successfully launched Italy\'s first SUV, the Maserati Levante, in 2016, followed by the Maserati MC20 supercar in 2020.+ Oversaw Maserati\'s global Diversity & Inclusion strategy and its implementation across the business in the first year of its introduction.+ Energetically rolled out, coached, and monitored Best In Class Sales and CRM processes to improve customer luxury experience in Maserati dealerships worldwide.+ Ensured an increase in customer loyalty and employer branding by coordinating an unforgettable centennial year for Maserati in 2014.+ Drove the team behind the construction of the Maserati HQ Trident sculpture roundabout in Modena, Italy. I have lived in India, the UK, the US, Germany, Finland, and currently reside in Italy. I embrace change, cultural diversity and new challenges thanks to my international mindset and hugely positive outlook to work and life.