Arpit Sharma
Assistant manager - Quality and Training
- Role
- Assistant Manager - Quality and Training at TBO.COM
- Location
- Meerut, UP, IN
- LinkedIn followers
- 500 followers
About Arpit Sharma
I am a passionate and results-driven professional with a B.Sc. in Hospitality and Hotel Administration from Dr. Ambedkar Institute of Hotel Management, Chandigarh. With over 4 years and 6 months of experience in the travel and hospitality industry, I have developed strong expertise in operations management, reservation sales, quality assurance, training, and delivering exceptional customer experiences.Currently, I am working as an Assistant Manager – Quality & Training at TBO.com, where I focus on driving service excellence through quality monitoring, process improvement, training initiatives, and performance enhancement. I collaborate closely with cross-functional teams to streamline operations, elevate service standards, and ensure consistent customer satisfaction.Previously, I worked as a Senior Executive – Operations at TBO.com, overseeing daily operations and contributing to process optimization and service delivery improvements. Prior to this, I gained valuable experience as a Senior Reservation Sales Associate at ITC Hotels Central Reservation Process, managed by Praxis Services Pvt. Ltd, where I honed my skills in customer relationship management, sales, and operational coordination.I am passionate about combining my hospitality background with quality, training, and operational efficiency to contribute to business growth and create seamless experiences for both customers and teams. Always eager to learn and grow, I thrive in dynamic environments and enjoy taking on new challenges.
Experience
Assistant Manager - Quality and Training
Feb 2026 — Present · IN
Education
AIHM, Chandigarh
Bachelor's in hospitality and hotel administration
2018 — 2021
St mary's convent senior secondary school
AISSCE
2003 — 2018
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