Arpit Sharma

Customer care specialist | 4.5+ years in customer care | Passionate about delivering exceptional client experiences.

Role
Customer Care Specialist at Toast
Location
New Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Arpit Sharma

I’ve spent 6 years solving payment problems that keep merchants up at night — processing…

Experience

  1. Customer Care Specialist

    Toast

    Nov 2024 — Present · Dublin, IE

    As a customer care specialist at toast, I focus on delivering exceptional support to clients, ensuring their satisfaction and success. My responsibilities involves- Resolving customer queries promplty and effectively- Collaborating with cross functional teams to provide seamless support- Utilizing advanced CRM tools- Technical support to our clients- continously identifying opportunities to rnhance delivery service delivery.

Education

  • Amity University

    Master's degree, Communication, Journalism, and Related Programs

  • National College of Ireland

    Masters, International Business

  • JK LAKSHMIPAT UNIVERSITY

    Bachelor of Technology - BTech, Mechanical Engineering

    2016 — 2020

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Arpit Sharma — Customer Care Specialist at Toast in New Delhi, DL, IN | Unifers