Arpit Mudgal

Enterprise Sales & GTM Strategy | SaaS/PaaS Growth | CXO Engagement | ABM & Partner Ecosystem Development

Role: Sales Director Conversational Ai & Saas Chat360 at Chat360
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

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About Arpit Mudgal

Enterprise Sales & GTM Leader with 16+ years of experience driving multimillion-dollar…

Experience

Sales Director Conversational Ai & Saas Chat360
Chat360
May 2025 — Present · Gurugram, IN
Leading enterprise sales and GTM strategy for Conversational AI platforms, empowering enterprises across BFSI, Auto, Retail, Manufacturing, and Healthcare. Focused on driving digital transformation, customer engagement, and operational efficiency through AI-powered automation.Key Highlights- Spearheaded enterprise AI deployments, boosting efficiency and CX at scale- Designed GTM strategies delivering increased sales conversion rates for AI-driven solutions- Championed omni-channel engagement across WhatsApp, Instagram, Facebook, and CRM platforms- Trusted advisor to CXOs on digital transformation and AI adoption.

Skills

Consulting
Analytics
Business Strategy
Sap
Account Management
Change Management
Sales
Pre-Sales
Marketing Strategy
Requirements Gathering
Competitive Analysis
Integration
Management
Negotiation
Leadership
Project Management
Outsourcing
Sharepoint
New Business Development
Team Management
Market Research
Business Alliances
Business Intelligence
Requirements Analysis
Customer Relationship Management (Crm)
Cloud Computing
Business Development
Digital Marketing
Information Technology
Crm
Sales Support
Key Account Management
Analysis
Solution Selling
Eloqua
Business Analysis
Data Warehousing
Sales Operations
Strategy
E-Commerce

Contact information

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Work email
•••••@chat360.io
Personal email
•••••@•••••.com
Direct dial
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Current company

Chat360

Technology, Information and Internet · 161 employees · Founded 2020 · Pune, Maharashtra, India

Chat360 is an omnichannel customer engagement platform powered by Agentic AI, helping enterprises deliver connected, personalized, and scalable customer interactions across every channel. Trusted by 350+ global clients, Chat360 enables businesses to automate workflows, qualify leads, drive conversions, and provide always-on support without adding operational complexity. From WhatsApp and web to social platforms, Chat360 delivers enterprise-grade engagement across every customer touchpoint. With Voice360, we extend that omnichannel promise to voice by deploying human-like AI voice agents that answer calls, resolve queries, and engage customers in 135+ languages, with cultural nuance and brand-aligned precision. The impact is measurable - 78% uplift in CSAT, 85% fewer escalations to human agents, with decrease in resolution time. As a trusted Meta Partner and Microsoft Partner, Chat360 is where intelligent automation meets real business growth. Sign up now- https://www.chat360.io/contact-us

chat360.io

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About Arpit Mudgal

Experience

Sales Director Conversational Ai & Saas Chat360

Skills

Find verified contacts for anyone on LinkedIn