Arpit Kumar Roy
GRE [PCS] at Paras Health | Hospital and Healthcare Management | Healthcare IT | Business Analysis | Patient Care Service
- Role
- Guest Relations Executive at Paras Health
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Guest Relations Executive
Jun 2025 — Present · Gurugram, IN
Act as the primary point of contact for patients and their families, ensuring a seamless and compassionate experience from admission to discharge.Address and resolve patient concerns, grievances, and feedback promptly, maintaining high levels of satisfaction.Coordinate with doctors, nursing staff, and other hospital departments to facilitate patient services and ensure efficient communication.Manage VIP patient services with discretion and professionalism.Support hospital initiatives for service excellence and continuous improvement.
Education
C. M. Nursing Institute
Bachelor of Science - BS, Nursing Education
DR. D. Y. Patil Vidyapeeth (DPU)
Master of Business Administration - MBA, Hospital and Healthcare Management
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