Arpit Kashyap
Customer Relationship Management Executive @Sapphire Infraventures Private Limited
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WORK HISTORY
Customer Relationship Management Executive @Sapphire Infraventures Private Limited
Lucknow Tehsil, IN
Maintained accurate reports related to collection performance on a daily, monthly, and quarterly basis.Identified and implemented CRM software enhancements to increase efficiency.Handling walk-ins, transfers, refunds, and cancellations.Followed up with team members regarding outstanding customer payments.Prepared and analyzed MIS reports, including the Monthly GST Report and CRM data sheets, to support strategic decision-making and ensure accurate financial reporting.Coordinated with sales, marketing, and property management teams to ensure seamless customer service and efficient handling of client inquiries.Effectively utilized Farvision CRM software for tracking leads, managing customer lifecycle data, and generating customized reports to improve workflow and client interaction
EDUCATION
University of Lucknow
B. B. A
Jai shree Inter College
Intermediate
Dr. A.P.J. Abdul Kalam Technical University
Master of Business Administration - MBA
ABOUT ARPIT KASHYAP
As a CRM Executive in the dynamic real estate sector, I am passionate about building…
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