Arpit Gupta

About Arpit Gupta

Telecom expence management professional capable of effectively functioning with minimum…

Experience

1. Assistant Manager

   Tata Consultancy Services

   Jul 2023 — Present · Mumbai, IN

   TCS, a global leader in IT services, consulting, and business solutions, leverages technology for business transformation and helps catalyze change. Where I am part of new in transition P2P process. where I am managing to perform crucial day to day tasks within the Procure to Pay (P2P) department to ensure vendors get paid for services and products rendered with cut off. The P2P Specialist will review and process invoices, audit coding and approvals, Response to client inquiries and reconcile vendor statements. Monitoring new joiners KT and tracking the SOP for future training and direction purpose.Responsibilities:Ø Ensuring company policies are followed.Ø Optimizing profits by controlling costs.Ø Hiring, training and developing new employees.Ø Maintaining an overall management style that follows company best practices.Ø Providing leadership and direction to team.Ø Preparing and presenting employee reviews.Ø Assisting client whenever necessary.Ø Ensuring that health, safety, and security rules are followed.Ø Take disciplinary action when necessary.Ø Ensuring a consistent standard of service to client.Ø Motivating team and ensuring a focus on the mission.Ø Schedule KT trainings for the team and be part of it.Ø Monitor team performance and learning’s.Ø Prepare and track the SOP for the process activities.Ø Daily report and share summaries dashboard to higher management.Ø Track daily attendance and timesheet for the team and approve it with deadlines.Ø Track the status of mandatory learning/training for the teams.Ø Prepare and present analytical reports.

Education

• Sam Higginbottom University of Agriculture, Technology And Sciences (SHUATS)

  Master of Business Administration (MBA), Information Technology

  2012 — 2013

• Dr. C. V. Raman University, Kota Bilaspur

  Bachelor's degree, Computer applications

  2008 — 2011

Skills

• International Sales
• Telecom Audite
• Team Management
• Microsoft Office
• Telecommunications Management
• Html
• Project Planning
• Strategic Planning
• Management
• Business Analysis
• Social Media Marketing
• Social Media Advertising
• Customer Relationship Management (Crm)
• Sql
• Customer Service
• Invoice Analysis
• Requirements Analysis
• Program Management
• Case Studies
• Crm
• Project Management
• Microsoft Sql Server
• Invoice Processing
• Project Coordination
• Java
• Telecommunications Billing
• Team Leadership
• Account Management
• Change Management
• Telecom Expense Management