Arpit Gupta
senior customer services executive at task us
- Role
- Customer Care Executive at TaskUs
- Location
- Jabalpur Tehsil, MP, IN
- LinkedIn followers
- 500 followers
Experience
Customer Care Executive
Dec 2022 — Present
Review suspicious activities, analyze transaction patterns, and identify potential fraud, phishing, or unauthorized account access.Guide team members by providing process clarifications, training, and quality feedback to maintain compliance and accuracy in fraud detection.Collaborate with internal stakeholders to mitigate risks, reduce fraud losses, and protect customer accounts from fraudulent activities.Monitor escalations, handle complex cases, and support in process improvements to enhance efficiency and security in ATO and FinCrime operation
Education
Model high school jabalpur
Bachelor of commerce
2015 — 2018
Govt. Boys' Model Higher Secondary School, Brakpora
Bachelor of Commerce - BCom
2013 — 2017
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