Arpit Grover

About Arpit Grover

Seasoned Professional with over 12 years of experience in Project management, IT Service management. Proficient in fostering effective stakeholder communication and collaboration throughout project lifecycles, ensuring the delivery of innovative, business-aligned solutions while driving continuous service improvement initiatives. Recognized for streamlining IT operations, leading strategic initiatives, and ensuring the successful execution of complex projects with precision and excellence.Adept at managing cross-functional teams, optimizing workflows, and leveraging industry best practices to achieve organizational goals and enhance service delivery.

Experience

1. Manager

   Marsh

   Apr 2025 — Present · Gurugram, IN

Education

• Institute of Management Technology, Ghaziabad

  PGDM - Distance Learning, Operations Management

  2015 — 2017

• Air Force Senior Secondary School

  Higher Education

• Lingaya's Vidyapeeth

  Bachelor of Technology - BTech, Computer Science

  2009 — 2013

Skills

• Problem Management
• Mcafee Epo
• Sla
• Customer Relationship Management (Crm)
• Endpoint Protection
• Mcafee Antivirus
• Service-Level Agreements (Sla)
• Vse
• Epolicy Orchestrator
• System Deployment
• Malware Analysis
• Team Management
• Network Security
• IT Service Management
• Change Management
• Mcafee Virusscan
• Endpoint Security
• Networking
• Service Delivery
• Mcafee Epo Admin
• Threat Analysis
• Hips
• Process Management
• Mcafee Hips
• Management
• Information Security
• Itil V3 Foundations Certified
• Host Intrusion Prevention
• Incident Management
• Troubleshooting
• IT Security Operations
• Security Management