Arpit Bhargava
Customer Experience | Automotive After Sales
- Role
- Chief Manager - after Sales at Audi India
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Arpit Bhargava
Regional After Sales Manager at Audi India, with over 16 years of experience in After sales, Customer Experience an Field Service Operations in Automotive Industry across Indian and Global Brands. I have a Master of Business Administration degree from NMIMS, Management Development Program certificates in business management and in digital/social media marketing from IIM Calcutta, and Field Representative Certification from Honda Cars. I am passionate about delivering exceptional customer experience and driving after-sales performance through developing innovative marketing and operations strategies.Post shared are Personal Views.
Experience
Chief Manager - after Sales
Oct 2023 — Present · Mumbai, IN
Education
Indian Institute of Management, Calcutta
Executive Programme in Digital & Social Media Marketing Strategy
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Marketing
2019 — 2021
Jabalpur Engineering College
Bachelor’s Degree, Mechanical Engineering
2005 — 2009
Indian Institute of Management, Calcutta
Management Development Program, Executive Program in Business Management
2016 — 2017
Skills
- Automotive
- Customer Satisfaction
- Training
- Team Management
- Management
- Automobile
- Crm
- Parts
- Vehicles
- Sales
- Analysis
- Business Planning
- Customer Retention
- Market Research
- Business Development
- Continuous Improvement
- Strategy
- Dealer Management
- Business Strategy
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