Arpit Bansal

About Arpit Bansal

As a Quality Manager, I have over 12+ years of experience in the SAAS Product…

Experience

1. Quality Control Manager

   Promobi Technologies

   Apr 2024 — Present · Pune, IN

   Leading a team of 5 Quality Analysts to drive a culture of compliance, process efficiency, and continuous improvement.• Identifying and bridging process gaps across cross-functional departments to improve operational efficiency and consistency.• Designing, standardizing, and implementing scalable process workflows aligned with organizational goals.• Defining governance models and ensuring smooth execution through effective team collaboration.• Conducting internal audits and compliance assessments, investigating non-conformities, identifying root causes, and recommending corrective actions.• Ensuring adherence to industry standards including ISO 9001, CMMI, and internal audit frameworks.• Driving lean and agile process improvement initiatives to achieve measurable efficiency gains.• Establishing and monitoring KPIs across departments, providing insights for enhanced performance and accountability.• Partnering with IT to automate business processes, validate system implementations, and define functional specifications.• Delivering compliance and quality training across teams and ensuring audit readiness through continuous upskilling.• Keeping up to date with evolving regulatory requirements to maintain consistent compliance and quality excellence.

Education

• Pacific University Udaipur

  Bachelor of Technology (B.Tech.)

  2011 — 2014

Skills

• Management
• Market Research
• Sql
• IT Operations
• Business Development
• Microsoft Excel
• New Client Acquisitions
• Team Management
• Data Mining
• Analysis
• Btl Activations
• Online Research
• Research
• Client Relations
• Sales Operations
• Microsoft Office
• Business Strategy