Arpan Khanna

Product Engineer at Sprinklr | CSE IIT Guwahati

Role: Product Engineer at Sprinklr
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

EngineeringView LinkedIn profile

Experience

Product Engineer
Sprinklr
Jul 2024 — Present · Gurugram, IN
Primarily worked with technologies such as Elasticsearch, Kafka, MongoDB, Java, Kubernetes and Docker tobuild and maintain scalable backend systems.• Integrated BlueSky channel, BrightData Provider and TikTok Discovery APIs into Social Listening Module• Managed on-call responsibilities, ensuring 24/7 system availability and reliability by promptly diagnosing andresolving production issues, minimizing downtime, and maintaining SLA compliance.

Contact information

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•••••@sprinklr.com
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Current company

Sprinklr

Software Development · 5.3K employees · Founded 2009 · New York, New York, United States

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

sprinklr.com

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