Arpan Chatterjee

About Arpan Chatterjee

I am an E-commerce professional with 12+ years of experience managing and scaling online business operations across India’s leading beauty, personal care, fashion, and FMCG brands. My career has spanned across top companies including Mila Beauté, Swiss Beauty, Colorbar, Emami, SSIPL Lifestyle, McNROE, and Snapdeal — giving me a deep and practical understanding of marketplace-led e-commerce growth.Over the years, I have managed end-to-end e-commerce business across all major marketplaces: Amazon, Flipkart, Nykaa, Purplle, Myntra, Paytm Mall, and Fynd, along with fast-growing Q-commerce platforms like Blinkit, Zepto, & Swiggy Instamart. My core strength lies in P&L ownership — driving revenue growth while improving contribution margins, optimizing trade spends, and ensuring strong financial hygiene through timely reconciliations and operational discipline.I specialize in building marketplace-specific strategies, executing promotional calendars, improving brand visibility, and strengthening category ranking through targeted campaigns and close collaboration with marketplace teams. I have led multiple new product and category launches, ensuring strong visibility and seamless execution across platforms. My background also includes negotiating terms of trade, planning annual and quarterly JBPs, managing pricing and assortment parity, and working closely with supply chain teams to improve fill rates, reduce penalties, and maintain operational excellence.From managing hundreds of offline stores on Paytm Mall and Fynd during my SSIPL tenure, to handling major beauty brands across marketplaces at Emami, Swiss Beauty, and now Mila Beauté, I have consistently delivered measurable business impact through structured planning, insights-led decision-making, and cross-functional execution.With strong expertise in category strategy, marketplace management, performance analysis, inventory planning, content and catalog hygiene, and campaign execution — I bring a holistic understanding of what it takes to build and scale an e-commerce business in India’s fast-evolving digital landscape.My MBA in Digital Business from BITS Pilani further enhances my ability to approach e-commerce with a digital-first mindset, focusing on transformation, analytics, and strategic innovation.I am passionate about building scalable systems, strengthening marketplace partnerships, and driving profitable growth for brands in the online ecosystem. Always open to discussing trends in beauty e-commerce, online retail strategy, and leadership opportunities within the digital commerce space.

Experience

1. Assistant General Manager - Ecommerce

   Khadi Natural

   Jan 2026 — Present · New Delhi, IN

Education

• Mallabhum Institute of Technology

  Bachelor of Technology (BTech), Computer Engineering

  2007 — 2011

• BITS Pilani Work Integrated Learning Programmes

  Master of Business Administration - MBA, Digital Business

• IIPM

  PGDM, Marketing/Marketing Management

  2011 — 2013

Skills

• Vendor Management
• Research
• Outlook
• Windows
• Marketing
• C
• Microsoft Office
• Sales
• Market Research
• Merchandising
• Customer Service
• Teamwork
• Team Management
• Retail
• Category Management
• Account Management
• C++
• Business Analysis
• English
• Inventory Management
• Social Media
• Business Development
• Negotiation
• Marketing Management
• Business Strategy
• Operations Management
• Competitive Analysis
• Public Speaking
• Microsoft Excel