Megha Arora Luthra
CRM; Sales Support and Operations; Marketplace Account Health Specialist
- Role
- Customer Engagement Manager at Jmatek
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Megha Arora Luthra
Helping brands retain and grow customers; Assist with Client Servicing, Key Account…
Experience
Customer Engagement Manager
Apr 2019 — Present · New Delhi, IN
JMATEK is a licensee for Honeywell. A Hong Kong based multi-national company, Jmatek offers market-leading home comfort and energy efficiency products that are innovative and appealing in style to the modern day consumers. I am a part of the E commerce Operations and Support team - managing critical reviews across the major e-commerce platforms, enhancing customer purchase experience and post purchase interaction for the North American market. My role also involves keeping a close track of inventory on a day-to-day basis.
Education
Delhi University; Jesus and Mary College
Bachelor of Arts(Hons)
2002 — 2005
The Times School of Marketing
Post Graduate Diploma in Marketing Management
2005 — 2006
Skills
- Brand Management
- Digital Media
- Sales
- Business Development
- Digital Marketing
- Market Research
- Advertising
- Marketing Management
- Marketing Communications
- Media Sales
- Team Management
- Competitive Analysis
- Online Advertising
- Integrated Marketing
- Media Buying
- Television
- Media Planning
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