Anchal Arora
Customer Success & Growth Strategist | Driving Enterprise Retention, Expansion & Value Realization | Oracle,Sprinklr,Twitter(Httpool), Reliance Brands, MSLGroup, HK Strategies | Superwoman 2020 | 2022 | 2023 Nominee
- Role
- Sr Principal Customer Success Manager at Oracle
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Anchal Arora
Customer Success leader with 16+ years of experience driving value, retention, and growth across SaaS, digital, and enterprise ecosystems.With a customer-first mindset and strong problem-solving abilities, I proactively identify opportunities to align solutions with business goals, improve adoption, and strengthen relationships. Adept at collaborating with cross-functional teams, I manage complex stakeholder landscapes and deliver strategic outcomes. Passionate about using technology, insights, and empathy to create scalable, long-term customer impact.
Experience
Sr Principal Customer Success Manager
Jun 2025 — Present · Mumbai, IN
Education
R.D. National College
Graduation, Commerce
2004 — 2007
Gyan Kendra
Secondary School Certificate
1994 — 2004
NMIMS
PGD, Business Management
2011 — 2014
L S Raheja
Bachelors, Mass Media
2007 — 2010
Skills
- Social Media Marketing
- Strategic Communications
- Market Research
- Brand Management
- Management
- Marketing Strategy
- Project Management
- Crm
- Public Relations
- Internal Communications
- Marketing
- Media Relations
- Corporate Communications
- Customer Relationship Management (Crm)
- Marketing Communications
- Strategy
- Event Management
- Crisis Communications
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