André R.
Customer Success Director
- Role
- Customer Success Director at Cision
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About André R.
Accomplished SaaS-professional with a strong affinity for technology and a passion for the application of emerging products to add value and deepen client relations. Strong technical background and in-depth product knowledge help identify customer needs, allay concerns, and become a trusted resource and advisor.• Solid understanding of customer success & account management strategy, with a keen sense of customer adoption, engagement, renewal, and expansion• Track record of forging solid relationships with key corporate decision makers and uncovering core business needs that translate into technical deliverables• Strong business and analytical acumen, adept at using data to uncover new opportunities
Experience
Customer Success Director
Apr 2025 — Present
Education
Babson College
Bachelor of Science - BS, Business Management and Marketing
The Heller School for Social Policy and Management at Brandeis University
Health Policy Analysis, Economics
Skills
- Cheese
- Specialty Coffee
- Merchandising
- Grocery
- Leadership
- Food & Beverage
- Specialty Retail
- Brand Management
- Marketing Strategy
- Purchasing
- Microsoft Excel
- Inventory Management
- Craft Beer
- Coffee Roasting
- Marketing
- Logistics Management
- Market Research
- Budgets
- Retail
- Budgeting
- Sales
- Private Label
- Management
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