Arolyn Basham
Customer Success Manager @Myriad Genetics
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WORK HISTORY
Customer Success Manager @Myriad Genetics
Primary point of contact between Myriad Women\'s Health Inc. and our strategic accounts.\\\\nHandles inbound inquiries around support, billing, and outbound for our customers and also be a resource for the Field Sales and internal teams.\\\\nParticipating in the post-sale cycle, through onboarding, implementation, training, and maintenance, the role of the CSM is to ensure the day-to-day satisfaction and success of our customers.\\\\nProviding thoughtful solutions to issues and input on potential opportunities that present themselves to order providers and physicians.\\\\nLeveraging proactive decision making and timely issue resolution to manage own book of business.\\\\nUnderstanding of the needs and challenges of our accounts and work with internal stakeholders to pre-empt any issues.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Pasadena City College
Associate’s Degree, Kinesiology and Exercise Science / Natural Sciences
San Jose State University
Master of Public Health - MPH
University of California, Los Angeles
Project Management
California State University-East Bay
Bachelor’s Degree, Kinesiology with an emphasis on Exercise, Nutrition and Wellness
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