Arockia Livingston

Chapter Manager @Societe Generale Global Solution Centre

Chennai, IN

Lead a global, cross-functional Unified Collaboration chapter spanning Microsoft Teams, Oracle SBC, AV collaboration solutions, and enterprise recording platforms>Define chapter vision, strategic objectives, and long-term roadmaps aligned with organizational priorities and business outcomes>Drive large-scale UC transformation programs including Cisco to Skype, Skype to Microsoft Teams, Cisco Gateway to Oracle SBC, and Cisco Rooms to Microsoft Teams Rooms>Own end-to-end financial governance, managing budgets from purchase requisitions through purchase orders with strong cost control and accountability>Build and maintain trusted partnerships with senior stakeholders and strategic vendors to enable scalable, reliable UC services>Ensure regulatory and audit compliance (including TRAI), successfully leading internal and external audits with zero critical findings>Provide executive oversight for global AV collaboration room deployments and enterprise recording platforms such as VERBA and NICE>Champion Agile ways of working to improve delivery predictability, transparency, and cross-team collaboration>Build high-performing, resilient teams through cross-training, reducing single points of failure and increasing operational flexibility>Lead performance management, career development, and succession planning to attract, retain, and grow top talent>Foster a culture of continuous improvement through regular retrospectives, feedback loops, and leadership coaching

Hindustan University

Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering

Pondicherry University

Master of Business Administration (MBA), Operations and Supply Chain Management | Marketing