Arnold Okyere

Zo Operations & Events Coordinator @Tishman Speyer

New York, NY, US

Supported the launch of a new ZO location by building out daily operational workflows and implementing site-specific standard operating procedures (SOPs)• Lead private and corporate event coordination, including initial inquiries, proposals, space quotes, logistics, and cross-functional execution• Administer invoicing, accounts receivable, and vendor compliance tasks, ensuring timely processing and adherence to building access protocols• Manage platform onboarding and tenant support, troubleshooting access issues and guiding users through amenities, coworking, and programming• Track space utilization, engagement metrics, and attendance data; generate and deliver reports to inform service optimization• Oversee conference room bookings and daily scheduling logistics, including setup, check-in, and post-event coordination• Act as liaison during construction and space updates, coordinating with contractors and communicating changes to internal teams• Execute daily hospitality services and refreshment setups, maintaining a polished and premium tenant experience• Manage work order requests and assist with vendor scheduling to ensure timely service delivery and issue resolution

Empire State University

Master of Public Administration - MPA, Crisis/Emergency/Disaster Management

Pace University

Bachelor of Arts - BA, Political Science and International Relations

Pace University

Minor, Italian Cultural Studies

Frisco High School

High School Diploma

Vassar College

Guest Summer Student, Mathematics

Pace University

Minor, Sociology and Anthropology

Pace University

Minor, History