Mike Arnold
Strategic Sourcing Decisions Faster using AI-powered Insights
- Role
- Head of Customer Success at Levadata
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Mike Arnold
Senior executive with proven experience leading Sales and Delivery in the SaaS and Management/IT Consulting industries. General management responsibility for strategy, planning and execution, including product development, sales and marketing, account/service management, and day to day operations.Proven success leading Sales and Delivery of SaaS and Value-Added Service offerings that enhance customer experiences, accelerate sales and adoption, and lower churn and operational costs. Strong track record of turning around underperforming products/engagements by building and inspiring teams to formulate a vision and carry out continuous improvement that leads to sustainable results.Developed unique insights for structuring large SaaS and Cloud deals and valuable operating experience managing P & Ls during different phases of business and product lifecycles.Significant Management Consulting Sales and Delivery experience with Big 4, including Product, IT, & Technology Strategy, Digital Strategy and Transformation, Systems Integration, and Custom Software Development.
Experience
Head of Customer Success
May 2023 — Present · Chicago, IL, US
By delivering an AI-powered software platform for direct material sourcing, LevaData helps bridge the abyss between sourcing and supply chain planning. Our software contextualizes data and generates insights that drive cost savings and part-level supply chain resiliency. We power the smartest supply chains in the world by constantly analyzing business objectives against real-time market activity and community intelligence.Our customers include large and complex enterprise companies and small- and medium-sized manufacturers seeking to achieve best-in-class supply management practices.
Education
University of Notre Dame
Bachelor of Science (BSc), Science Preprofessional / Computer Science
Skills
- Product Management
- Integration
- General Management
- Business Process Improvement
- Go-to-Market Strategy
- Customer Lifecycle Management
- Management Consulting
- Start-Ups
- Wireless
- P&L Management
- Customer Relationship Management (Crm)
- New Business Development
- Saas
- Business Analysis
- Information Technology
- Cloud Computing
- Telecommunications
- Strategy
- Enterprise Software
- Opportunity Identification
- Team Building
- Management
- Cross-Functional Team Leadership
- Marketing Strategy
- Crm
- Business Development
- Call Centers
- Software as a Service (Saas)
- Cloud Applications
- Mobile Devices
- Business Strategy
- Vertical Marketing
- IT Strategy
- Program Management
- Sdlc
- Wireless Technologies
- Mobile Technology
- New Product Implementations
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