Arnold Lionel Sandjon
System Support @Co-operators
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WORK HISTORY
System Support @Co-operators
Calgary, AB, CA
EDUCATION
Cisco Networking Academy
CCNA
Texas McCombs School of Business
Postgraduate Degree, cloud computing
Ecole Nationale Supérieure Polytechnique de Yaoundé
Bachelor's degree, Computer Systems Networking and Telecommunications
ABOUT ARNOLD LIONEL SANDJON
I\'m a Servise Desk Analyst/System Administrator with several years experience working with many different technologies. I enjoy building relationships with coworkers and clients while addressing problems they experience. Each day provides a new challenge. I have a positive attitude and am passionate about my work.• Operating Systems: OS installations Windows 10 and up, MAC OS X, Linux systems, android, iOS • Servers – Microsoft Windows Servers 2012 R2, 2016, 2019 and 2022, SQL server, Microsoft Azure • Office365 – SharePoint, OneDrive, O365, Exchange Online, Admin portal, MS Office• Switching Technologies: VLAN, WIFI, Routing, Static and Dynamic • Virtualization - VMware ESXi, vSphere, Hyper-V, AWS, Public Cloud Kubernetes and Containers• Network Protocols: TCP/IP, UDP, ACLS, DHCP, DNS, SSH, Telnet, PuTTY and CCNA• Configured and managed mobile device policies using Intune, JAMF, and other MDM platforms.• Network devices: Firewalls, Access-Points, Endpoint Security, Multi Factor AuthenticationKey Strengths: Remote Troubleshooting | Active Directory | Windows | Linux | Customer Service | Incident/Problem Management | Office 365 | ITSM | Cloud (AWS/Azure)| Networking (Routing/Switching)| Routing Protocols (BGP/OSPF/EIGRP)| TCP/IP | Storage Management (SAN/NAS/CIFS/NFS)| Information Security | Disaster Recovery | Ransomware | Unity | Data Domain | Firewalls | VPN | Python | SQL
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