Arnaud Nvekounou
Associate Director @Kyndryl
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WORK HISTORY
Associate Director @Kyndryl
Toronto, ON, CA
Project Overview:Leading the organizational change strategy for a large-scale Secure Access Service Edge (SASE) and Zero-Trust modernization initiative. Partnering closely with PMO, security, and network teams to align stakeholders, prepare end-users, and ensure organizational readiness across a distributed, mission-critical environment.Key Responsibilities:• Align senior leadership, security, network, and business teams around a clear transformation path• Conduct readiness assessments and business impact analysis across multiple groups• Develop communication strategy, engagement planning, and leadership messaging• Design training and adoption approaches for new access models and workflows• Identify operating model implications and support role/process adjustments• Lead reinforcement, stabilization, and early lifecycle support activities• Collaborate with PMO while maintaining full ownership of OCM strategy and executionEarly Outcomes & Strategic Contributions:• Delivered a comprehensive OCM readiness assessment that clarified impacts across security, network, operations, and end-user groups• Established a structured leadership alignment and segmentation approach, enabling clearer ownership and decision pathways• Improved cross-functional clarity by defining early communication approach and role expectations for upcoming SASE milestones• Enabled teams to anticipate adoption challenges through early resistance analysis and mitigation planning
EDUCATION
University of Toronto
Certificate , International Project management
CNED
BTS, Business advertising/ Communications
University of Toronto
Certificate, E-learning
SKILLS
ABOUT ARNAUD NVEKOUNOU
Organizations are investing heavily in technology, digital transformation, and AI to improve performance, accelerate delivery, and reshape how work gets done. Yet many of these initiatives fall short of expectations, not because the technology is wrong, but because the human side of transformation is underestimated.I help organizations turn technology, digital, and AI investments into real adoption, sustained behavior change, and measurable business outcomes.With 15 years of experience leading enterprise transformation initiatives across banking, consulting, and technology environments, I specialize in the space where transformation strategy, technology delivery, and human adoption intersect. My work focuses on helping organizations align leadership, prepare their workforce, and accelerate adoption so that complex initiatives deliver their intended value.Throughout my career, I have partnered with executives, program leaders, and cross-functional teams to lead large-scale transformation efforts across North and Latin America. I bring a pragmatic, business-oriented approach to transformation, combining structured change leadership with executive advisory, workforce enablement, and adoption strategy.Selected impact includes: Led workforce adoption strategy for a $11M cybersecurity transformation involving SASE and Zero Trust, impacting users Built and led a Change Management practice and Center of Excellence supporting transformation delivery across North and Latin America Reduced time-to-productivity by 20% during an enterprise sales and operating model transformation Improved stakeholder alignment and change understanding across large-scale technology programs Supported executive leaders in translating transformation priorities into actionable engagement, communication, and adoption strategiesI am particularly energized by transformation challenges where the stakes are high, the environment is complex, and success depends on more than project delivery alone. This includes digital modernization, cybersecurity transformation, workforce transformation, and the organizational implications of AI adoption.Core Focus Areas Enterprise Transformation & Workforce Adoption AI & Digital Transformation Workforce Transformation & Future of Work Cybersecurity & Technology Transformation Executive Transformation Advisory Organizational Readiness & Cultural Transformation Transformation Governance & Adoption Metrics
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