Arnal Russell
Investment Representative @TD
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WORK HISTORY
Investment Representative @TD
Markham, ON, CA
I provide customers with legendary customer service by offering the best solutions, advanced guidance, and expertise on how TD’s digital assets can help them meet their financial goals. Thus, exceeding my value-added target by 148%.Attain professional development goals while being an ambassador for innovation, offering legendary experiences and exceptional advice. Thus, exceeding the Individual legendary experience indicator score by 15%.Resolve complex problems by gathering and analyzing data promptly, while demonstrating exceptional understanding of policies and procedures. therefore, constantly achieving a compliance score of 100%.
EDUCATION
Centennial College
Graduate Certificate Program, Global Business Management
University of the Commonwealth Caribbean (UCC)
Bachelor's degree, Business Administration and Management, General
ABOUT ARNAL RUSSELL
Michael LeBeouf said “Every company’s greatest assets are its customer because without customers there is no company” As a User Acceptance Tester, customers are my motivation to provide an excellent application experience.I make it my mission to provide the best customer experience there is to offer.I am a servant leader with 13+ years of professional experience, and excellent knowledge of User Acceptance Testing, Data Analyst, financial modeling, and project management with strong problem-solving and troubleshooting skills and a keen focus on meeting the organization\'s goals. When I am not creating the best user experience for customers, I am going on short trips and having fun with my family.
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