Arnab Dutta

Front Office Executive @Renaissance Bengaluru Race Course Hotel

Bengaluru, IN

Handling a busy operation with 276 keys.1. Handle check-in/check-out processes2. Address client complaints professionally and promptly3. Monitor and report revenue and cash flow4. Supervise department activities5. Maintain logs, follow-up systems, and track VIP movements6. Build long-term relationships with guests.7. Work flexible shifts (nights, early/late shifts)8. Oversee intra-department operations (Concierge, Guest Relations, At Your Service etc.)Achivement-Upsell Champion Q2 Certified Departmental Trainer

Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

Hotel management, Business Administration and Management, General

Bengal School of Technology and Management 266

Bsc.in hotel and hospitality administration, F&b service , accomodation