Arnab D.
Product Owner @Swedbank
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WORK HISTORY
Product Owner @Swedbank
Stockholm County, SE
EDUCATION
Ramakrishna Mission High School, Rahara
Secondary
Jadavpur University
B.E, MECHANICAL ENGINEERING
Indian Institute of Management, Kozhikode
Post Graduate Diploma in Management, Operations & Finance
Madhyamgram High School
Higher Secondary, Science
ABOUT ARNAB D.
Experienced Product Owner/ Product management professional with a passion for leveraging AI and process automation to enhance customer experiences and drive business growth. Currently leading Swedbank\'s omnichannel CRM transformation journey.Background in product management and business architecture at leading banks in the US, UK, and Sweden. Proven ability to- Deliver significant cost savings and efficiency gains through automation- Increase top-line revenue through optimized marketing and sales processes- Implement data-driven product strategies aligned with organizational goals- Lead large-scale CRM transformations, including marketing automation, sales automation, and customer service optimization- Expertise in Pega-based transformations, workflow automation, RPA, and AI-driven decisioning, Successfully delivered transformation in areas like- CRM, AI driven Digital transformation, Business Process Management (BPM), Robotics Process Automation (RPA), Operational Transformation, Data Analytics, Project/ Program Management
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