Armon Bowens
Client Success Manager/ Implementation Consultant/ Process Improvement Specialist
- Role
- Implementation Specialist Ii at isolved
- Location
- Florence, SC, US
- LinkedIn followers
- 500 followers
About Armon Bowens
Accomplished Implementation specialist with a background in Customer Relationship Management and Client Rapport Building. Adept client trainer and client-facing problem solver with 10 years of experience in cross-functional collaboration, consultation, and leadership in fast-paced environments.Results oriented leader, able to effectively collaborate with colleagues to achieve team success. Excellent verbal and written communication skills used to effectively convey complex information and build strong relationships with customers, associates, and stakeholders.Proficient in Microsoft Office 365, Microsoft Teams, Hive, Monday.com, Visio, Sales Force, SharePoint & SQL
Experience
Implementation Specialist Ii
Jul 2025 — Present · Charlotte, NC, US
Lead end-to-end implementation of HCM technology for clients, ensuring on-time and accurate deployment. Serve as primary point of contact for clients throughout implementation lifecycle.Deliver client training sessions, improving adoption and reducing post-launch support tickets. Support project managers in executing implementation plans and tracking milestones. Successfully implemented HCM solutions to 100+ clients with a 90% on-time delivery rate.Deliver client training sessions, improving adoption and reducing post-launch support tickets.
Education
South Carolina State University
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
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