Armin Zunic

Customer Retention & Loyalty Consultant @Octopus Energy

Munich, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Customer Retention & Loyalty Consultant @Octopus Energy

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Munich, DE

Develop and implement data-driven strategies to strengthen customer retention and loyalty— Analyze customer data and feedback to identify trends, insights and opportunities for improvement— Create and optimize customer communication campaigns, including A/B testing and performance tracking— Collaborate with Marketing, Sales and Product teams to enhance the overall customer experience

EDUCATION

2014 — 2016

School of Economics and Business Sarajevo

Master's degree, Marketing/Marketing Management, General

2011 — 2014

School of Economics and Business Sarajevo

Bachelor's degree, Marketing/Marketing Management, General

SKILLS

B2b MarketingLeadershipFacebookAffiliate NetworksOnline MarketingAffiliate ManagementIntegrated MarketingCssCreativityPublic RelationsSocial NetworkingSocial Media MarketingEmail MarketingTime ManagementOffice AppsHtmlGoal OrientedSalesAffiliate RelationsWindowsMarketingDigital MarketingCommunity ManagementPhotoshopAffiliate MarketingPerformance Based Marketing

ABOUT ARMIN ZUNIC

Tech-savvy marketer with a passion for using data to create innovative and customer-centric experiences. Currently disrupting the traditional energy market with Octopus Energy.

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Armin Zunic — Customer Retention & Loyalty Consultant at Octopus Energy in Munich, DE | Unifers