Armin Fakouhi
Principal Solution Engineer - Service Cloud Strategic Accounts @Salesforce
Munich, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2022 — Present
Principal Solution Engineer - Service Cloud Strategic Accounts @Salesforce
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My current role at Salesforce in the Solution Engineering organisation focuses on the entire Service Cloud portfolio - Digital Engagement, Chatbots, Self-Service experiences, Case Management, Artificial Intelligence. I am honoured to work with our strategic customers and partners in the DACH region to make their digital service transformations an absolute success.
SKILLS
Strategic SourcingProgram ManagementSap ProductsBusiness Process ImprovementSap R/3Sap NetweaverGreat CommunicationStrategyProcurementSap ErpSapSalesforce.comOrganizational StructureCrmSourcingProject PlanningSaasLeadershipSoftware DevelopmentSupply ChainPowerpointSourcing & ProcurementSap ClmErpEnterprise SoftwareContinuous ImprovementBusiness ProcessSap ImplementationProcess ExcellenceCloud ComputingSoftware as a Service (Saas)Business StrategyCustomer Relationship Management (Crm)Microsoft OfficeContract ManagementCaptivateSocial ServicesScrumLean InitiativesBusiness Intelligence
ABOUT ARMIN FAKOUHI
Raised in a Persian family, grew up in Germany and worked and lived in the amazing city…
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