Arminder Singh
Vice President, Customer Support
- Role
- Vice President of Customer Support at Matterport
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Arminder Singh
25+ years of international experience in software industry including Product Management, Project Management, Technical Support, and Customer SuccessLeadership experience managing large, multi-product support organizations (B2B as well as B2C) to support operations globally in a 24x7 environment. Action oriented, capable of independently solving business issues and able to communicate clearly and effectively to both technical and business audiences.Extensive experience of working with clients representing the Fortune 500 to ensure they are leveraging software solutions and achieving success and engaging fee-based resources as necessary.Specialization: Project Management, Customer Service, Team Management & Product Management
Experience
Vice President of Customer Support
Jul 2023 — Present
Education
Panjab University
Master's degree, Finance
1996 — 1998
Skills
- Product Management
- Customer Support
- Cross-Functional Team Leadership
- Xml
- Team Management
- Integration
- Sales Operations
- Professional Services
- Customer Service
- Enterprise Software
- Enterprise Architecture
- Technical Support
- Business Analysis
- Customer Service Management
- Product Support
- Photoshop
- Business Strategy
- Troubleshooting
- Saas
- Business Process Improvement
- Go-to-Market Strategy
- Agile Methodologies
- Management
- Service-Level Agreements (Sla)
- Program Management
- Strategy
- Software Project Management
- Crm
- Business Intelligence
- Project Management
- Microsoft Office
- Software as a Service (Saas)
- Windows Server 2008
- Requirements Analysis
- Cloud Computing
- Desktop Publishing
- Leadership
- Customer Satisfaction
- Testing
- Scrum
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