Armika Berkley
Chief Administrative Officer (Cao) @Kaiser Permanente
Signup · Get unlimited contacts
WORK HISTORY
Chief Administrative Officer (Cao) @Kaiser Permanente
Northern California, US
Senior Executive with a proven track record of transforming healthcare delivery and operations across the Marin and Southern Sonoma Market. Responsible for 7 locations, 1,300+ team members, to deliver sustainable, patient‑centered results. Strategic Leadership – Established and executed market-facing clinical, business, and culture strategies that drive quality, access, and performance. Operational Excellence – Responsible for quality, care experience, access, financial & capital planning, HR strategy, labor relations, innovation, and performance improvement. Market & Growth Focus – Champion market penetration and the voice of the customer—aligning systems and processes with patient and community priorities. Culture & Engagement – Foster an inclusive, innovative culture; champion new technology, operational best practices, and physician/staff empowerment. Labor & People Strategy – Lead labor relations and bargaining unit implementation, aligning contract language with organizational goals in collaboration with leadership.
EDUCATION
University of Alabama at Birmingham
Doctor of Science in Healthcare Administration , Health/Health Care Administration/Management
Southwest Tennessee Community College
Emergency Medical Services, Emergency Medical Services
Capella University
Master of Public Health (M.P.H.), Public Health
Remington College-Memphis Campus
Diploma / Certificate, Registered Medical Assistant
Coach Training Alliance
ICF Certified Coach, Wellness Coach
Professional & Executive Development - Harvard Division of Continuing Education
Business Strategy: Evaluating and Executing the Strategic Plan
University of Memphis
Graduate Certificate, Health Analytics
Christian Brothers University
B.A., Behavioral Sciences
ABOUT ARMIKA BERKLEY
A Senior Health Services Executive with a proven track record for for-profit and not-for-profit healthcare environments, specifically in healthcare administration and hospital and ambulatory care facility operations. I help healthcare providers decrease workflow inefficiencies, streamline patient experience, grow revenue and provide a framework that supports the long-term vision and strategic objectives.With close to two decades as a seasoned Administrator & Operations Strategist, I am experienced in developing and executing strategies and infrastructures needed to support lean care transitions, associated teams, program operations, and health management initiatives. Recently, my efforts have contributed significantly to the success of state-wide initiatives at Kaiser Permanente, Oakland, CA, Cooper Green Mercy Health System, Birmingham, AL, and Methodist Le Bonheur HealthcareMemphis, TN. Key Accomplishments Successful devlopment and launch of Northern California Social Determinants Health Strategy that delivered a regional social health system supporting 4.2M+ patients. Implemented strategies that decreased workflow inefficiencies, streamlined patient experience, and grew reimbursement revenue by $30M. underserved communities. Coordination of 1 million complex needs and high-risk Medicaid patients, including market analysis modeling to track regional progress and performance.With my passion for driving fairness for all healthcare delivery and driving results, I am a strong asset to governmental bodies and integrated managed care consortiums. I am eager to continue changing the world, one situation at a time.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.