Armida Calderon

About Armida Calderon

Sr. Manager of Learning & Development with 13+ years of experience leading enterprise training strategy, digital learning transformation, and workforce enablement across energy, utilities, contact centers, and field service operations.I specialize in building and scaling global training organizations, optimizing LMS and knowledge management ecosystems, and delivering data-driven learning solutions that improve workforce readiness, customer experience, and operational performance.Throughout my career, I’ve partnered closely with executive leadership, product, and operations teams to support large-scale change initiatives, system launches, and organizational growth. My work spans leadership development, onboarding at scale, performance consulting, and continuous improvement.Known for creating structure where there is complexity, I bring a strategic, outcomes-focused approach to learning that balances business needs, learner experience, and measurable ROI.Core expertise: Enterprise L&D Strategy | Digital Learning Transformation | Leadership Development | LMS & Salesforce Knowledge | Vendor & BPO Management | Change Management | Workforce Enablement

Experience

1. Sr Manager, Training Development & Delivery

   Sunnova Energy

   Aug 2021 — Present · US

   I\'m part of the Sunnova team, a company founded in Houston, Texas in 2012, with a mission to provide clean, affordable, and reliable energy. With over customers and a presence in 46 states and territories, we\'re pioneers in the energy transition, enabling energy independence for homeowners and businesses.#Sunnova #CleanEnergy #EnergyIndependence Global Training & Development LeaderKey Skills:• Global Team Management• Vendor Management• Leadership Development• Training Strategy & Execution• Curriculum Design & Development• Online Learning & Authoring Tools• Learning Management Systems (LMS)• Knowledge Management Systems• Salesforce Knowledge Management• Cross-functional Collaboration• Communication & Change Management